# Pilot Staff Manual Addendum — Camel ERP v2.3

The original Pioneer Pilot Staff Manual remains valid. This addendum explains only the v2.3 changes.

## 1. Allocation and Remittance are one process

Use **Allocation & Remittance** for the daily collection position.

- Fleet Summary: use only when individual driver records are not available.
- Batch Remittance: select a fleet group, select drivers, mark Paid or Unpaid, and save.
- Part Paid: enter the amount actually received.
- Receive Balance: use when a driver later clears part or all of an outstanding amount.

Never create both a fleet summary and unrelated duplicate driver records for the same collection. Camel ERP preserves the source summary and shows the detailed driver collection as the effective view.

## 2. WhatsApp contact

Authorized roles see a WhatsApp button beside a driver.

Use it only for official operational communication such as:

- outstanding payment reminder;
- dispatch or return follow-up;
- maintenance or charging instruction;
- approved company announcement.

Do not share private driver details outside approved staff accounts.

## 3. Branded charging receipt

After saving a charging session:

1. Open the receipt.
2. Confirm the Bay, kWh, tariff, amount, payment status and customer/vehicle.
3. Print, save as PDF, or share through WhatsApp.
4. The system records that the receipt link was opened for sending.

## 4. Inventory

- Add each stock item once.
- Use Receipt when stock arrives.
- Use Issue when stock is used.
- Link an issue to a vehicle where applicable.
- Use Adjustment only for an authorized correction.
- Never enter a negative quantity.

## 5. Car Wash

Record the service immediately:

- Regular Wash — ₦1,000
- Interior & Exterior — ₦1,500

Choose Fleet or Public, vehicle/customer, payment method and payment status. Only Paid services appear as revenue.

## 6. Pilot feedback

Use My Account > Send Feedback when a workflow is unclear, slow or incorrect. Include the exact page, date, record and expected result where possible.

## v2.4 navigation correction

- Open **Daily Work → Daily Update** for allocation and remittance.
- Use **Overview** for the fleet-level daily position.
- Use **Batch Remittance** to select drivers by fleet group.
- Use **Driver Register** to review individual balances, clear outstanding amounts and use authorized WhatsApp contact.
- The sidebar is grouped by task. Expand only the group you need, or use **Find a page**.
- System Administrators use **Administration → Backup Centre** to create and download protected backups.
